Shipping policy

Shipping Coverage

HomeTread ships to all 50 U.S. states.

Order Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday).

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Carriers

Orders ship via USPS, UPS, or FedEx, depending on destination and package requirements.

Shipping Timeframes & Rates

Standard Shipping (3–5 business days)

  • Orders 1–5 lb: $7.90

Please note: While most orders arrive within the estimated timeframe, delivery may take longer due to holidays, severe weather, or carrier-related delays.

Tracking & Notifications

Once your order ships, you will receive a tracking number via the email address provided at checkout.
If there are any unexpected shipping issues or delays, we’ll notify you using that same email when possible.

Lost or Damaged Packages

If a package is lost or arrives damaged, please contact us at:
📧 careshop1203@gmail.com

We will assist you with next steps, including working with the carrier to help resolve the issue as quickly as possible.

Incorrect Address / Undeliverable Packages

Please double-check your shipping address at checkout.
HomeTread is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.